So take a moment to reboot your Android or reboot your iOS device to see if it resolves problems with Microsoft OneDrive not working. Restarting your device will often clear most problems. Now go to AppStore > Search for "Microsoft OneDrive" > Open the Microsoft OneDrive app > Tap the "GET" button to reinstall Microsoft OneDrive. On iOS tap and hold the Microsoft OneDrive app icon until a "X" appears on the top-right angle of the icon.Once removed, tap the "Install" button to reinstall it. On android Go to Play Store > Search for “Microsoft OneDrive” > Open official Microsoft OneDrive app > Tap Uninstall >.If nothing else has worked to this point, take the time to completely uninstall Microsoft OneDrive. Uninstall and reinstall the Microsoft OneDrive app.If any of these permissions are not enabled, it can lead to the app not working Microsoft OneDrive requires some special permissions to use your mobile device's features. Clearing data deletes settings, passwords, and other information you added and resets the app to its defaults. Note: Clearing the cache deletes temporary files the app uses while it's running. Tap "Clear Data" (to erase the data associated with the app). To clear on Microsoft OneDrive cache on Android go to Settings > Apps > Select Microsoft OneDrive > Tap Storage > Tap "Clear Cache" (to clear the app cache).Clearing cached data will force your app to retrieve the latest information directly from the source. Clear Microsoft OneDrive app cache: Caching improves performance by saving app information in local memory but it can lead to issues with your device not receiving the latest information from Microsoft OneDrive servers.On iphone, goto AppStore > Your profile > Available Updates > Check for Microsoft OneDrive > Tap "UPDATE".On android open the Play Store > Search for "Microsoft OneDrive" > Open Microsoft OneDrive > Tap "Update".Here is how to update an outdated Microsoft OneDrive app: Update the Microsoft OneDrive App: An out of date Microsoft OneDrive app can lead to errors and other issues that may prevent the app from working well on your device.To do this, close the Microsoft OneDrive app on your Android or iPhone, then relaunch the app to see if the problem is solved. Restart Microsoft OneDrive: Restarting the app will resolve most temporary errors.If other users are reporting that Microsoft OneDrive is down, you'll need to wait until Microsoft OneDrive itself fixes the issue. Check if Microsoft OneDrive is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Microsoft OneDrive user reports here >.To resolve these issues with Microsoft OneDrive, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. How to Fix Microsoft OneDrive Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen: Troubleshoot network connectivity issues.How to fix Microsoft OneDrive not working.Our tips on resolving problems with Microsoft OneDrive will cover both the website and the app on all mobile platforms including iOS and Android. OneDrive’s cloud storage will secure photos, videos, files and keep them safe.Įrrors can occur at any time while you're using Microsoft OneDrive. Introduction to Microsoft OneDrive: Microsoft OneDrive gives you more storage space for your photos and files. How to Troubleshoot and Fix Common Microsoft OneDrive Issues
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